Becco LinkedIn

By A Mystery Man Writer

Last updated 18 May 2024

Retail is the largest private sector employer in the US. Staff turnover, employee engagement and customer satisfaction have worsened due to the tight labor market and post covid staff shortages. In order for brick and mortar retailers to thrive, they need to provide consistently great customer experiences delivered by engaged store associates. However there are no tools to measure how individual store associates treat their customers. Becco is a a real time, crowd sourced, behavior measurement platform to help store teams perfect the customer experiences they deliver to their customers. Its like taking UBER driver ratings into retail stores to recognize associate achievements, drive skills development and foster accountability